Shipping And Returns :
- All surprise gift parcels are shipped in the last week of the month.
- We use Australia Post for shipping. Delivery times will vary depending on your location.
- All surprise gifts are checked for quality before dispatch and while we try our best to ensure that your parcel is delivered to you in perfect condition, the item may be damaged in the delivery process. Should this happen please take a photo of the item and email us at firstname.lastname@example.org within 2 days of receiving your parcel. As all surprise gifts are made to order by our featured artists, we cannot guarantee the exact same item as a replacement. However, we will respond with a solution within 24 hours
Something you’re not sure of? Check out out FAQs here.